Amdocs, NVIDIA, and Microsoft Azure Unite for AI-Powered Innovation

Amdocs, NVIDIA, and Microsoft Azure are teaming up to create powerful AI systems called large language models (LLMs) tailored for the telecommunications and media industries. These LLMs generate natural language text for various services and applications, aiming to enhance customer experiences, streamline business processes, and explore innovative 5G use cases.

Amdocs specializes in software and services for communications and media companies, serving over 350 customers globally. They’ve developed the amAIz framework, a cloud-based platform enabling these companies to implement AI across their operations, from customer care to network management. Working with NVIDIA, Amdocs will create high-quality LLMs using NVIDIA’s accelerated computing, focusing on performance, resource efficiency, and scalability.

NVIDIA is known for its expertise in AI computing, offering hardware, software, and ecosystem solutions. Their DGX Cloud AI supercomputing and AI Enterprise software will support service providers in adopting generative AI applications. These applications can improve collaborative business functions, sales, customer service, and insights using natural language and AI-powered experiences.

Microsoft Azure, a leading cloud platform, will provide the infrastructure and security for these generative AI applications. They’ll integrate these AI capabilities with Microsoft Dynamics 365 and Power Platform, offering intelligent and customizable solutions for customer engagement and business operations. Azure’s goal is to ensure secure adoption of these AI applications both on-premises and in the cloud.

Ultimately, this collaboration aims to revolutionize the telecommunications and media industries, which are collectively valued at $1.7 trillion worldwide. The platform they’re creating will empower service providers to utilize generative AI effectively, enhancing productivity, customer satisfaction, and opening new revenue streams. It’s all about fostering innovation and delivering outstanding customer experiences across different channels and applications.